Support for Stashe — the app that helps you find anything, anywhere in your home.
Email SupportAnswers to the most common questions about Stashe.
We're here for any questions not covered above.
We aim to respond to all support requests within 2 business days.
hellostashe@gmail.comOur privacy policy and terms of use for Stashe.
Stashe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Stashe iOS application and website at stasheapp.com.
We collect the following types of information:
We use your information to:
Your data is stored securely. We use industry-standard encryption for data in transit and at rest. We do not sell your personal data to third parties. Payment processing is handled entirely by Apple and we do not store your payment information.
Stashe supports Sign in with Apple, which allows you to create an account while keeping your email address private from us if you choose. When using Sign in with Apple, Apple may provide us with a relay email address. We only collect the data necessary to provide our service.
Stashe uses the following third-party services:
We retain your data for as long as your account is active. If you delete your account, we will permanently delete your data within 7 days, except where we are required to retain it for legal purposes.
You have the right to:
To exercise any of these rights, contact us at hellostashe@gmail.com.
Stashe is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any significant changes via the app or email. Your continued use of Stashe after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us at hellostashe@gmail.com.
By downloading, installing, or using the Stashe application ("App"), you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use the App.
Stashe is a home storage organisation application that allows users to track locations, boxes, and items within their home. The App is available on iOS devices via the Apple App Store.
To use Stashe, you must create an account using a valid email address or Sign in with Apple. You are responsible for maintaining the security of your account and for all activity that occurs under your account. You must notify us immediately at hellostashe@gmail.com of any unauthorised use of your account.
Stashe offers both free and premium subscription tiers.
All payments are processed through Apple's in-app purchase system. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage and cancel your subscription at any time through your Apple ID account settings. No refunds are provided for partial subscription periods except as required by applicable law.
You retain ownership of all content you create within Stashe (locations, boxes, items, notes). By using the App, you grant us a limited licence to store and process your content solely for the purpose of providing the service to you. We will never share your content with third parties without your consent.
You agree not to:
The Stashe name, logo, app design, and all related intellectual property are owned by us. Nothing in these Terms grants you any right to use our trademarks, logos, or other intellectual property without our prior written consent.
Stashe is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the App is at your sole risk.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the App, even if we have been advised of the possibility of such damages.
We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may delete your account at any time by contacting us at hellostashe@gmail.com. Upon termination, your right to use the App ceases immediately.
These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
We may update these Terms from time to time. We will notify you of material changes via the App or email. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at hellostashe@gmail.com.